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Subscription Terms

At BumoBrain, we offer monthly subscriptions ( “subscription”). Please review these BumoBrain subscription terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any subscription you may purchase, including renewal and cancellation terms. Subscriptions are continuous and automatically renew unless you cancel your subscription or we otherwise terminate your account.

By purchasing a subscription, you agree to the terms below, as well as our Terms of Service and Sale (“Terms”).

BumoBrain Learning Program

1. BumoBrain Learning Program Subscription

If you choose a BumoBrain Learning Program Subscription, you will have unlimited access to the BumoBrain Learning Program platform and all of its lessons and videos pertinent to your child’s age cohort. You will also be eligible for Members-Only sales events, special offers and discounts from great educational and children’s brands, and more. The BumoBrain Learning Program subscription does not include the BumoBrain Learning Program Box.

Your BumoBrain Learning Program monthly subscription will automatically renew on the anniversary of your initial billing date and, unless you cancel your subscription in accordance with these subscription Terms (in particular, see “BumoBrain Learning Program (with or without Box) Subscription Cancellation Policy” below), your payment method on file will be automatically charged each month.

 

2. BumoBrain Learning Program and Box Subscription

A BumoBrain Learning Program and Box subscription consists of access outlined in the BumoBrain Learning Program subscription along with a product box (“Box”) delivered to the designated mailing address each month.

If you sign up for a BumoBrain Learning Program and Box Subscription, you will be immediately billed and that month’s Box will be the first Box you receive. The specific Box you receive as a first-time subscriber is subject to availability or may be based on the specific promotional code that you choose to use.

Your BumoBrain Learning Program and Box monthly subscription will automatically renew on the anniversary of your initial billing date and, unless you cancel your subscription in accordance with these Subscription Terms (in particular, see see “BumoBrain Learning Program (with or without Box) Subscription Cancellation Policy” below), your payment method on file will be automatically charged each month.

 

3. BumoBrain Learning Program (with or without Box) Subscription Cancellation Policy 

You may cancel your BumoBrain Learning Program subscription or BumoBrain Learning Program and Box subscription at any time, subject to the time frames below. In order to cancel your subscription, you must do one of the following: (a) log into your BumoBrain Learning Program account, click on the ‘My Subscription’ tab, and hit ‘Cancel’; OR (b) email goodbye@bumobrain.com, indicate that you wish to cancel your BumoBrain Learning Program subscription, and follow the instructions; OR (c) text us at +1-650-689-3043, indicate that you wish to cancel your BumoBrain Learning Program subscription, and follow the instructions.

Cancellations must be effected prior to the billing date of the subscription renewal. Cancelling your subscription does not provide you a refund for subscription payments already processed, nor does it stop a pending charge. Once your cancellation has been confirmed, you will have access to your subscription until the end of that current billing period. Your cancellation will go into effect for the following billing cycle. There are no cancellation fees.

BumoBrain Live Classes

1. BumoBrain Live Classes Subscription If you choose a BumoBrain Live Classes subscription, your subscription will provide you with access to a specific number of classes each month per your plan. The BumoBrain Live Classes subscription does not include the BumoBrain Learning Program or the BumoBrain Learning Program Box. Your BumoBrain Live Classes monthly subscription will renew on the anniversary of your initial billing date and, unless you cancel your subscription in accordance with these subscription Terms (in particular, see “BumoBrain Live Classes Subscription Cancellation Policy” below), your payment method on file will be automatically charged each month.

2. BumoBrain Live Classes Subscription Plan Modification

If you choose to upgrade your BumoBrain Live Classes subscription, the difference in class credits will be added to your account immediately and your payment method on file will be automatically charged a pro-rated amount based on the number of days remaining in your current billing cycle. Your account will be charged for the full cost of the new upgraded plan starting with the following billing cycle and your account will reflect the modified plan subscription. For example, if you upgraded from the Learner Plan (4 classes per month; $99 per month) to the Scholar Plan (9 classes per month; $199 per month) 10 days before the end of of your billing cycle, 5 class credits will be added to your account and you will be charged 10 days worth of the $100 difference.

If you choose to downgrade your BumoBrain Live Classes subscription, your account will remain the same (no change to class credits, no refunds for the difference in plan costs) for the current billing cycle. Your account will be charged for the cost of the new upgraded plan starting with the following billing cycle and your account will reflect the modified plan subscription.

3. BumoBrain Live Classes – No-Show / Makeup Class Policy

Starting February 1, 2021, BumoBrain does not allow makeup classes for any live online classes. Since BumoBrain Live Classes are designed to have no more than six students per class, missed classes will not be eligible for a refund or for the class credit to be returned back into your monthly allotment of classes.

4. BumoBrain Live Classes – Class Cancellation and Refund Policy

Cancellations for booked BumoBrain Live Classes must be made at least 48 hours prior to the scheduled class. Only for such proper cancellations, the class credit for the cancelled class will be returned back into your monthly allotment of classes. If you want to switch classes, you must cancel the original class at least 48 hours prior to the start time and book a new class with the returned class credit.

5. BumoBrain Live Classes Subscription Cancellation Policy

You may cancel your BumoBrain Live Classes subscription with us at any time, subject to the time frames below. In order to cancel your subscription, you must do one of the following: (a) log into your BumoBrain Live Classes account, click on ‘My Account’ in the navigation bar, head click ‘Manage Live Classes subscription,’ in the ‘Live Classes Subscription Details’ section, and click ‘Cancel plan’; OR (b) email goodbye@bumobrain.com, indicate that you wish to cancel your BumoBrain Live Classes subscription, and follow the instructions; OR (c) text us at +1-650-689-3043, indicate that you wish to cancel your BumoBrain Live Classes subscription, and follow the instructions.

Cancellations must be effected prior to the billing date of the subscription renewal. Cancelling your subscription does not provide you a refund for subscription payments already processed, nor does it stop a pending charge. Once your cancellation has been confirmed, you will have access to your subscription until the end of that current billing period. Your cancellation will go into effect for the following billing cycle. There are no cancellation fees.

If you cancel your BumoBrain Live Classes subscription but still have remaining single-use class credits that were purchased in addition to the monthly class credits included in your subscription plan, they will remain valid for use in your account without expiration.

Photography and Video Permission, Name, and Likeness Release

All of BumoBrain’s live lessons with a student, whether in a group or one-on-one setting, may be video and audio recorded for quality and safety assurances. BumoBrain may also photograph and/or take “screenshots” of students, and their families, participating in the Program. Such photographs and/or videos may be shared with other families enrolled in BumoBrain in a variety of ways: on the BumoBrain website, on a BumoBrain newsletter, on emails to other students enrolled in BumoBrain and/or their families, on any social media platform owned and/or maintained by BumoBrain, its affiliates, successors and assigns, among others. Any such photographs, images, audio and/or video recordings of my child (“Materials”) may be used to better communicate with students and families enrolled in BumoBrain, to illustrate the curriculum of any BumoBrain programs or to document other activities. These Materials may also be used for general marketing purposes of Bumo, its affiliates, successors and assigns.

BumoBrain retains all rights, title and interest in the Materials and may use and disseminate them, at its sole discretion, in a variety of ways, without any notice to you and/or Student.

  • I hereby give permission for BumoBrain, its affiliates, successors and assigns to take and record photographs, images, audio and/or videos of my child (“Materials”) and to use such Materials as described above.
  • I hereby irrevocably grant to BumoBrain, its affiliates, successors and assigns, the right to distribute, transmit, publish, copy, or otherwise exploit, either in whole or in part, either digitally or in any other medium now known or later discovered, the Materials. I understand and agree that the Materials may be used without identifying me and/or my child as their subject.
  • I release and discharge BumoBrain, its agents, representatives, and assignees from any claim or cause of action, now known or later discovered, for, among other things, invasion of privacy and right of publicity.

Taxes and Shipping and Handling

Stated prices for subscription and other products do not include any customs, duties, sales, use, value-added, excise, federal, state, local or other taxes. You are solely responsible for the payment of such taxes related to your purchase. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase. Please also note that shipping and handling fees currently apply to all shipments outside the contiguous united States.

Data Transfers

As stated in our Privacy Policy, we may transfer your billing information to our third-party payment processors, other service providers, and certain trusted third parties. 

Contact Us

If you have any questions, please contact us at help@bumobrain.com or text/SMS us at +1-650-689-3043

BumoBrain

845 Cordova Street
Pasadena, CA 91101

Fine Print

Offer ends 2/17 11:59 PM PT. Redeemable for only Live Online Classes. Not applicable for Learning Program and Foreign Language Program. Gift cards do not expire.

New Live Classes booking platform coming soon! Launching at the end of March for you to book April/May classes. Stay tuned!

Cancellation Policy

BümoBrain Live Class Program Refunds

Cancellations for live classes must be made at least 7 calendar days prior to the first class date of said cancelled program. For instance, if Client cancels a live class program that is scheduled to start on March 20, 2021, then the program should be cancelled no later than March 13, 2021 by 11:59 PM Pacific Time. For such cancellations, Client will receive a full refund within 3 business days. Any cancellation within 7 days of the first class of said program will not be eligible for a refund. Client cannot transfer a credit for such classes for another class for any reason. Should Client want to switch classes, Client must cancel original classes/program and book new classes. Should Client cancel and be eligible for a refund and has not received a refund, please email billing@bumobrain.com

Subscription Terms

At BumoBrain, we offer monthly memberships ( “Membership”). Please review these BumoBrain Membership Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Membership you may purchase, including renewal and cancellation terms. Memberships are continuous and automatically renew unless you cancel your Membership or we otherwise terminate your account.

By purchasing a Membership, you agree to the terms below, as well as our Terms of Use and Sale.

1. BumoBrain Digital Memberships. If you choose a digital membership, your Membership will provide you with access to lessons for your student’s age cohort on the BumoBrain platform– you will be able to stream video content on BumoBrain, Members-Only sales events, special offers and discounts from great educational and children’s brands, and more. The BumoBrain Digital Membership does not include the BumoBrain Box. Your BumoBrain Digital Memberships automatically renew annually on the anniversary of your initial billing date and, unless you cancel your Membership in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), your payment method on file will be automatically charged for the next month (i.e., $49 USD (plus taxes if applicable)).

2. BumoBrain and Box Memberships. A BumoBrain Membership consists of access outlined in the BumoBrain Digital Membership along with a monthly product box (each, a “Box”) and an additional Box sent out each month thereafter.

If you sign up for a BumoBrain Membership, you will be immediately billed $99 USD (plus shipping and taxes if applicable) as a non-refundable minimum purchase and that month’s box will be the first Box you receive. The specific Box you receive as a first-time subscriber is subject to availability or may be based on the specific promotional code that you choose to use. Your Membership will then continue and your credit or debit card will be charged $99 USD (plus shipping and taxes, if applicable) monthly from your initial charge date.

The BumoBrain Membership is for an ongoing service that is billed each month ($49.99 USD, plus shipping and taxes if applicable) and will be automatically charged to your payment method on file. Unless you cancel in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), you will continue to be charged as described above.

3. Cancellation Policy. You may cancel your Membership with us at any time, subject to the time frames below. We do not place “holds” on Memberships.

In order to cancel your Membership, you must do one of the following: (a) email us at bumobrain@hellobumo.com, indicate that you wish to cancel your Membership, and follow the instructions that we send you in response; OR (b) log into your Member Account, navigate to the “Manage Subscription” link or “My subscription and orders” tab, choose Cancel, and follow the instructions; OR (c) log into your Member Account, navigate to the Customer Concierge tab, and follow the instructions to cancel; OR (d) text us at 1-424-500-8556, indicate that you wish to cancel your Membership, and follow the instructions given.

There are no cancellation fees.
Cancellations must be effected prior to the billing date of the Membership renewal. Cancelling your Membership does not provide you a refund for Membership payments already processed, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.

4. Taxes and Shipping and Handling. Stated prices for Membership and other products (including Edit Sale products and Add-Ons) do not include any customs, duties, sales, use, value-added, excise, federal, state, local or other taxes. You are solely responsible for the payment of such taxes related to your purchase. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase. Please also note that shipping and handling fees currently apply to all shipments outside the contiguous United States.

5. Data Transfers. As stated in our Privacy Policy, we may transfer your billing information to our third-party payment processors, other service providers, and certain trusted third parties.

6. Questions? If you have any questions, please contact us at:

hi@bumobrain.com
Text +1 650-689-3043

BumoBrain
1667 North Main Street
Ste A220
Los Angeles, CA 90012